General information

1.1 EFFECTIVE/LAST CHANGE DATE

April 12, 2024

You may request a file showing the changes from the last version of 28th October, 2023 by emailing privacy@teradata.com .

1.2 SCOPE

This Global Privacy Policy (“Privacy Policy”) provides clear, accurate information about the privacy and data protection (“PDP”) measures adopted by Teradata Corporation and its subsidiaries worldwide and how we access, collect, use, process, retain, transfer, disclose and handle (“Use”) your personally identifiable information/personal data (“PII”). It applies to all offline and online Use, including Teradata websites, social media sites, education and networking sites, mobile and desktop applications (“apps”), data analytics platforms and associated services, and other online portals, contacts and communications between you and Teradata, and to any other scenario to which this Privacy Policy is stated to apply or is incorporated by reference (collectively, our “Sites”).

“PII” means any information relating to an identified or identifiable individual, either alone or in reasonable combination with other information available to us. It includes all: personally identifiable information regarding you, to the extent it is subject to privacy law or privacy regulation provisions, and non-public information identifiable to individuals to the extent it is subject to privacy or confidentiality provisions in written or electronic contracts entered into by or for Teradata.

In this document, “Teradata” includes Teradata Corporation and all of its subsidiaries throughout the world (also referred to as “we” or “us”).

As a reflection of the importance we attach to the privacy and security of your PII, Teradata has elected to adopt a globally uniform approach to PDP, as set out in this Privacy Policy. In the unlikely case the standards set by your country or state’s PDP laws exceed the standards in this Policy, then we meet the standards set by your country or state. Whilst we adopt a globally uniform approach to PDP, your legal rights and remedies are exercisable to the extent provided by applicable law in the relevant country or state.

Teradata’s business model does not include sharing or selling your PII for money, but under certain Unites States laws, such as the California  Privacy Rights Act (CPRA), sharing PII with partners in exchange for some benefit, such as providing more relevant ads, is considered a “sale” or “share.” Teradata may “sell” or “share” PII for such advertising purposes. Otherwise, Teradata does not and will not sell or share your or anyone else’s PII and requires the same of its service providers. Except as stated herein, Teradata has not sold or shared your or anyone else’s PII to a third party in the 12 months preceding the Effective Date. Teradata offers no financial incentives in exchange for the collection/retention of PII. For the purposes of this document, Teradata uses the term “share” as it is defined under the CPRA.

1.3  CHANGES AND SUPPLEMENTAL TERMS

We are committed to notifying data subjects regarding a change in this Privacy Policy in a timely manner. To that end, we will post public notice, through the Effective Date written on the cover page of this document and at the top of this page, and for at least 30 days when this Privacy Policy is updated or modified in a material way. You may request a file showing the changes from the last version of October 28th, 2023  by emailing.

From time to time, we may supplement or amend this Privacy Policy and other PDP terms with site- or interaction-specific information and terms (“Supplemental Privacy Terms”). If so, you will be given notice of any such applicable Supplemental Privacy Terms and the choice to consent or not consent to them.

1.4 CONTACT US

You may contact our Ethics, Compliance & Privacy Office or our Data Protection Officer using the contact details below to exercise your privacy rights or with any requests, questions, or concerns regarding your personal information or Teradata’s handling of personal data. Questions or concerns specific to Information Technology (“IT”) Security may also be directed to our Global Information Security Office.

Teradata Ethics, Compliance & Privacy Office
Ethics, Compliance & Privacy Office – Law Department
Attn: Chief Ethics, Compliance and Privacy Officer
Teradata Corporation
17095 Via del Campo
San Diego, CA 92127
USA
+1 855-729-4835
privacy@teradata.com

Teradata’s Data Protection Officer
Amy Worley
DPO@teradata.com

Global Information Security Office
Attn: Chief Security Officer
Teradata Corporation
17095 Via del Campo
San Diego, CA 92127
USA
+1 866-455-0993
information.security@teradata.com
https://tdhelp.alertline.com/gcs/welcome 

1.5 VERIFYING YOUR IDENTITY WHEN YOU MAKE REQUESTS UNDER CPRA

If you are an office-based employee/contractor, we can verify your identity by meeting in person to confirm you made the request.

If you are not an office-based employee/contractor:

• Request to know categories of PII: Teradata will verify your identity to a reasonable degree of certainty by matching at least two data points provided by you with data points maintained by Teradata that we determine to be reliable for the purpose of verifying your identity.
• Request to know specific pieces of PII: Teradata will verify your identity to a reasonably high degree of certainty by matching at least three pieces of PII provided by you with data points maintained by Teradata that we determine to be reliable for the purpose of verifying your identity, together with, should Teradata deem it necessary, a declaration signed by you under penalty of perjury that it is your PII that is the subject of the request. Teradata shall maintain all signed declarations as part of its record-keeping obligations
• Request to delete PII:  Teradata will verify your identity to a reasonable degree or a reasonably high degree of certainty depending on the sensitivity of the PII and the risk of harm posed to you by unauthorized deletion, using the methods in the previous bullets. You must first submit your request to delete PII, and then separately confirm you want your PII deleted.
• Request to delete from Job Applicants: Teradata will verify your identity by requiring you to log in and make your request via online portal GR8 People (or subsequent provider/portal, if any). This is the also the preferred and most efficient method for you to make your job applicant deletion requests.
• Request to Correct Inaccurate PII: Teradata will verify your identity to a reasonably high degree of certainty by matching at least three pieces of PII provided by you with data points maintained by Teradata that we determine to be reliable for the purpose of verifying your identity, together with, should Teradata deem it necessary, a declaration signed by you under penalty of perjury that it is your PII that is the subject of the request. Teradata shall maintain all signed declarations as part of its record-keeping obligations.

Teradata retains the right to vary any of the above verification procedures at its discretion.